NXPowerLite Desktop Edition - FAQ

Which versions of Windows and Microsoft Office does NXPowerLite Desktop Edition work with?

NXPowerLite Desktop Edition is compatible with PCs running Microsoft Windows 2000 or later. Microsoft Office integration requires Office 2000 or later.

It can optimise Microsoft Word documents, Excel spreadsheets and PowerPoint presentations created using any version of Microsoft Office from Office 97 onwards. This includes files saved in the new Open XML formats (such as DOCX, XLSX or PPTX), as used by Office 2007 and Office 2008.

Which email clients does NXPowerLite Desktop Edition work with?

NXPowerLite Desktop Edition can automatically optimise email attachments in Lotus Notes (Notes 6.0-8.0), Microsoft Outlook (Outlook 2002 or later), Outlook Express (OE 6.0 or later) and Windows Mail (Mail 6.0 or later).

Can I download older versions of NXPowerLite?

Yes. NXPowerLite 1, 2 and 3 are no longer available to purchase, but existing customers can still download these versions using the following links:

Are there bulk deployment options for IT Managers?

Yes. NXPowerLite Desktop Edition is supplied as a Windows Installer .MSI file. This makes it easy to install and register automatically, for example via Group Policy. Default settings and behavior can be set automatically using the simple Registry scripts available on request.

I've purchased NXPowerLite Desktop Edition. Why does it tell me I'm still evaluating?

You need to register NXPowerLite Desktop Edition to take it out of evaluation mode. To do this, start the software and click the 'Enter Code' button in the 'About' box (or select 'Enter Code' from 'Help' menu). Then enter your registration code in the window that appears.

If you don't know your registration code, enter your email address in the box below and we'll send it to you (you must enter the email address that you originally used to purchase NXPowerLite Desktop Edition).

I'm an existing customer with a new PC. How can I set up NXPowerLite Desktop Edition on it?

A single NXPowerLite Desktop Edition license only entitles you to use the software on one PC, but if you remove NXPowerLite Desktop Edition from your old PC, you are entitled to use it on your new one. Simply download and install the latest version. To register it, press the 'Enter Code' button in the 'About' box (or select 'Enter Code' from the 'Help' menu). Then enter your registration code in the window that appears.

If you don't know your registration code, enter your email address in the box below and we'll send it to you (you must enter the email address that you originally used to purchase NXPowerLite Desktop Edition).

My registration code no longer works. What should I do?

This is probably because you have a registration code for NXPowerLite Desktop Edition 1, 2 or 3 and have downloaded NXPowerLite Desktop Edition 4. To upgrade to NXPowerLite Desktop Edition 4 at a special low price, visit our online store or request a quote. Customers who have purchased Annual Maintenance can upgrade free of charge – please contact us for your new registration code.

Do I need to have Microsoft Office installed to optimise a Word, Excel or PowerPoint file?

No, you don't need to have Microsoft Office installed. However, better results will be achieved with some Word documents if Microsoft Word is installed.

What languages is NXPowerLite Desktop Edition available in?

NXPowerLite Desktop Edition is available in the following languages:
Chinese (simplified), Chinese (traditional), Dutch, English, French, German, Italian, Japanese, Korean, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish.

Can I optimise several files at once (batch processing)?

Yes. You can optimise as many files as you want in one sitting.

What does 'Flatten embedded documents' mean?

Embedded documents (such as Adobe Photoshop images or Microsoft Visio diagrams) tend to store far more information than Word, Excel and PowerPoint actually need to display them (a Photoshop image will, for example, store all of the layer information that built up during its creation). Flattening an embedded document removes this 'behind the scenes' data, leaving only the information that Word, Excel or PowerPoint needs in order to correctly display it. This drastically reduces the file size, but means that the document will no longer be editable from within Word, Excel or PowerPoint.

I've tried dragging a file onto the NXPowerLite icon, but nothing happens. Am I doing something wrong?

You probably have NXPowerLite Desktop Edition already open. If NXPowerLite Desktop Edition has already started, you should drag a file onto the main NXPowerLite window, rather than its icon.

NXPowerLite Desktop Edition doesn't work on my PC. What should I do?

This is probably because you are using an old version of Windows. NXPowerLite Desktop Edition does not work with Windows 95, Windows 98 or Windows ME.

Windows 95 users should use NXPowerLite Desktop Edition 2.1. Windows 98 and Windows ME users should use NXPowerLite Desktop Edition 2.5. Please note that these versions of NXPowerLite can only optimize PowerPoint files.

When I try to email a file using the 'Send To Mail Recipient (as Attachment)' feature in Windows Explorer or Microsoft Office, NXPowerLite does not optimise the file. Why is this?

When you create a new email using this method, third-party Add-Ins such as NXPowerLite's are not enabled. Unfortunately, this means that your file cannot be automatically optimised.

Is there a Mac version of NXPowerLite Desktop Edition?

Not currently. However, NXPowerLite can optimise documents, spreadsheets and presentations created on a Mac, providing they are saved in the Microsoft Office formats. Contact us to register your interest in an OS X version of NXPowerLite.

If you require further assistance, please contact our support team.