NXPowerLite File Server Edition - FAQ

What kind of file servers does NXPowerLite File Server Edition work with?

NXPowerLite File Server Edition is compatible with servers running Microsoft Windows 2000 or later. However, it can be tasked to optimise files on other platforms, such as NetApp servers.

Does the File Server Edition replace the original files with the optimised versions?

Yes.

What are 'rules' and how can I set them up?

Text-based rules can be used to provide greater control over optimisation settings. They allow certain files to be treated differently. For example, a rule could be set to use stronger compression settings on files that have not been opened for more than a year. Full instructions for creating rules can be found in the user manual.

I'm experiencing problems running NXPowerLite File Server Edition via Remote Desktop. What should I do?

If you're running NXPowerLite File Server Edition via a Remote Desktop connection, it's essential that your COM+ security settings are properly configured. Information about COM+ security can be found in the user manual, or in the Microsoft Knowledge Base.

How can I perform a 'dry run'?

In 'dry run' mode, NXPowerLite will examine the files on your servers and create a report showing how much storage you could save by optimising your files. It won't optimise your files or make any modifications to them.

A dry run can provide a very good indication of potential return on investment. As such, we would recommend performing a dry run as part of any evaluation process. Simply run the Evaluation Wizard that is installed along with NXPowerLite File Server Edition and follow the on-screen instructions.

Will the File Server Edition interfere with my backup or archiving processes?

It shouldn't. NXPowerLite preserves a file's last accessed and modified dates when it optimises them. Any backup or archiving system that uses these attributes will not be affected.

NXPowerLite File Server Edition reports that it has optimised my files, but hasn't done so. Why is this?

This is probably because you ran NXPowerLite File Server Edition is either 'stats' or 'dry run' mode. To optimise your files, you need to run the software in 'optimise' mode.

Do I need to have Microsoft Office installed to optimise a Word, Excel or PowerPoint file?

No, you don't need to have Microsoft Office installed.

What languages is NXPowerLite File Server Edition available in?

NXPowerLite File Server Edition is currently only available in English.

What does 'Flatten embedded documents' mean?

Embedded documents (such as Adobe Photoshop images or Microsoft Visio diagrams) tend to store far more information than Word, Excel and PowerPoint actually need to display them (a Photoshop image will, for example, store all of the layer information that built up during its creation). Flattening an embedded document removes this 'behind the scenes' data, leaving only the information that Word, Excel or PowerPoint needs in order to correctly display it. This drastically reduces the file size, but means that the document will no longer be editable from within Word, Excel or PowerPoint.

Can I download older versions of NXPowerLite File Server Edition?

All existing NXPowerLite File Server Edition customers are entitled to download and use the current version. We would always strongly recommend using the most up-to-date version. But if you need to use an older version for any reason, please contact our support team.

If you require further assistance, please contact our support team.