Last week was 'National Customer Service Week' and so we decided to use it as a chance to get to know our support team a little better. We sat them down in front of a camera and talked over the ins and outs of working as part of the team and why what they do is so important. They're quite a cheerful bunch, with plenty of insight into what makes our support so great!
At Neuxpower we’ve thought long and hard about how to make owning our software a better experience. We are passionate about continuing to delight and surprise customers, even long after the initial glow of a problem solved has faded. So when you buy software from us we make sure you get a whole lot more...
At Neuxpower we’re always striving to improve, whether it’s making software or optimizing our ping pong backhand, we’re committed to progress. We are continually evolving our products and processes to exceed customer's needs. Our latest evolution is the second incarnation of our email optimization gateway; Optemail 2.0.
At Neuxpower we’ve spent years creating innovative products aimed at improving storage efficiency for all kinds of customers from around the globe. Over those years we’ve seen that education providers, like The Nottingham Emmanuel School consistently get huge benefit and satisfaction from our products. This is because schools typically have an abundance of files on which NXPowerLite is most effective.
File Optimization forms the bedrock of Neuxpower’s software suite. It's our answer to the growing problems created by ever larger user-generated files. Optimization isn’t like traditional compression methods - so we’ve made this handy list so you can quickly understand how it works and whether it could be right for you...
We are thrilled to welcome The Royal College of Veterinary Surgeons (RCVS) as a customer of not just one but three of our products!
RCVS faced a rapidly growing data storage challenge, driven by a requirement to log all email communications for auditing purposes. The college logs all emails automatically within their CRM (iMIS) using a third-party tool called iEmail. Having enabled iEmail, the college quickly realised that they now faced an issue with rapid growth of their iMIS database.
Here at Neuxpower we pride ourselves on our simple approach to business. We create fantastic products for our partners to sell. We also offer fair margins, marketing materials, and unrivaled support to help make all of our partnerships a resounding success. We are delighted to be celebrating 10 years of a brilliant partnership with OceanBridge in Japan and Globell in Germany.
We felt there was no better way to celebrate than to ask OceanBridge and Globell themselves what doing business with Neuxpower means to them.
So, you’ve just written the best presentation of your life. Actually it’s more than a presentation, let’s be honest now, it’s a work of art. With all those carefully chosen photographs, perfect graphs and few humorous quotes chucked in for good measure, you couldn’t be more proud of your work. You can’t wait to email it to your boss, you hit the send button triumphantly, but your glorious moment is rudely interrupted by your email bouncing back because, well, put simply your presentation is massive! Literally ginormous. So not only are you unable to share your masterpiece but you realise that you can’t upload the file either and the performance of your slides is being affected too.
How to get back in control of your inbox
The average office worker now sends or receives 121 emails a day, according to a recent report by the Radicati Group. This is expected to grow to a massive 140 emails per day by 2018. Indeed, a study by McKinsey Global Institute Analysis found that the average office worker spends 28% of the day processing email, more so if email is not efficiently managed. That works out to about 81 days a year, solely dedicated to sorting email. It’s no wonder, then, that a study by CareerBuilder stated that email is among the top 10 biggest productivity killers in the workplace. Given the vastvolume of traffic passing through people’s inboxes, effective email management is key to enhancing productivity. The more productive you are, the less time you’ll spend chained to your desk and the more smug you’ll feel when you saunter out every day knowing you were maximally efficient. Now inbox management has never sounded so appealing.
This post is for any of you out there hiding a burning, fanatical desire to keep your email inbox as tight and efficient as possible. Perhaps your inbox needs its own budget code and you'd like a way to keep under the IT manager's radar. Check out our guide to shrinking your inbox using NXPowerLite.